James (Suk Ho) and Kim Ko, owners of Town & Country Cleaners & Launderers, share an uncommon commitment to hard work and quality. They opened their business in July 2002 and over the past five years have developed a deep love for the local area and the customers they serve. We met with James and Kim recently, and listened as they described their qualifications and the services they provide;

Town & Country Cleaners & Launderers is the only triple-certified Award of Excellence dry cleaner in the local area. We offer the highest quality professional dry cleaning, shirt laundry, alterations, leather repair and cleaning, rug cleaning, and the cleaning of household items such as draperies and comforters. The problems we solve for our customers include yellowing, aging, oxidation, mildew, dyes, paint and ink stains, chlorine bleach discoloration, and scorching. We offer free pick-up and delivery within a fifteen mile radius of our store.

James has been recognized as a Certified Environmental Professional Dry Cleaner, Certified Professional Dry Cleaner, Certified Professional Wet Cleaner, and a Certified Garment Care Professional (CGCP) by the International Fabricare Institute (IFI) in Washington, D.C. Town & Country Cleaners & Launderers is one of less than one hundred companies throughout the United States and Canada and one of only five dry cleaners in Ohio to have earned IFI's coveted Award of Excellence. This award is verification by an independent national organization of our commitment to excellent quality and customer service.

It is rare indeed that in an industry employing hundreds of thousands of people there are only a total of sixty cleaners who have earned the designation of CGCP, but we have achieved an accomplishment even more rare and one that is shared by only fifteen individuals in the world. This achievement is known as the IFI Triple-Double and means that James simultaneously holds all three IFI certifications and our company has earned the Award of Excellence, the highest mark of quality IFI and the Clothing Care Council can confer on a dry cleaning business.

As an Award of Excellence dry cleaner, we pledge to provide our customers with prompt attention to their inquiries and concerns, technical competence and professional quality, return of your garments when promised, adherence to non-gender based pricing, a commitment to environment responsibilities, free cleaning of the American flag, and a money back service guarantee. In-store customers can take advantage of our coupons available in Valpak.

Town & Country Cleaners & Launderers has earned high marks for quality not only in their industry, but in the hearts of their customers as well. Stop by Town & Country Cleaners & Launderers today, and don't forget to tell them The Advocate sent you!

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